+44-20-3695-1294 (ID:133865)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will open. It includes thorough information about all the operations that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of tutorial videos clarifying how to use our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, take a glance at our extensive FAQ database, which covers questions asked by actual users and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can contact our excellent team of tech support engineers available 24/7 and eager to assist you with any query. Each trouble ticket you open will be responded to in less than 1 hour (the average response time is only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 133865

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com